Terms and Conditions
Prices
All of our prices exclude VAT. VAT will then be charged when applicable in keeping with current VAT regulations.
Payment
All orders must be pay for to be confirmed. Amato Caffé and Pasticceria will process the payment with the information provided by the client, in case of insufficient funds the order will be canceled and Amato Caffé and Pasticceria will take no responsibility for any penalties made by the Bank. Cash, cheque or credit card payments are accepted. You can apply for a credit account by e mailing cakes@amato.co.uk or by calling the sales hotline on 020 7734 5733. Following a successful application the payment terms are strictly 30 days from the date of invoice.
Delivery
Amato Caffé and Pasticceria will deliver in the time and address agreed with the customer on the invoice. If Amato Caffé and Pasticceria can't deliver because there is no one to receive the product or the address provided is wrong, the product will return to 14 Old Compton Street and will be held for a maximum time of 24 hours. Any new delivery arrangements this cause can be done with the Amato Express Delivery Charge.
Orders
Orders can be placed by phone from 9:00 am until 6:00 pm, online and at Amato, 14 Old Compton Street, Soho, London. The minimum order time depends on the characteristic of the order, should you need more information ring us at 020 7287 or visit our web page www.amato.co.uk.
Cancellations
We understand that sometimes there will be a need to cancel an order. IF you need to cancel we require as much notice as possible, preferably 24 hours. If we already have stock for your order or started any preparation and therefore are unable to cancel you will be subject to the full charge.
Legal
Amato is a trading name of Newultra Limited. Newultra Limited is registered in the England and Wales.
Registered number: 2736515. Registered address: 165 Queen Victoria Street, London, EC4V 4DD